Communications Plus – InterConnectCommunications Plus – InterConnectCommunications Plus – InterConnectCommunications Plus – InterConnect
  • Communication Products/Equipment
  • SIP
  • Hosted Services
  • Hospitality
  • Contact Us

AVAYA

COMMUNICATION SERVERS

AVAYA

COMMUNICATION SERVERS

AVAYA IP Office Server Edition

IP Office Server Edition sets the standard for midsize business communications. Server Edition allows your teams to more effectively engage with each other and your customers. Deliver a wealth of sophisticated collaboration capabilities for your mobile, remote and office workers. Easily and economically scale to 2,000 users across 32 locations as your business inevitably grows. Manage and administer your IP Office with the speed and ease offered by a simplified web-based interface and centralized administration and licensing.

For midsize organizations that put a premium on the benefits rich and meaningful engagement can bring to their enterprise, IP Office Server Edition is the answer.

Avaya-IP-Office-500-Phone-System-450x330

Benefits

Cost Effective Growth

Whether you’re adding new users, an entirely new location, new applications, or increasing capacity, IP Office Server Edition makes it easy, and cost-effective.

Low Total Cost of Ownership

The costs for day-to-day administration for multi-site deployments can quickly add up. The centralized admin and licensing in IP Office Server Edition makes moves, adds, and changes quick, easy and cost-effective.

Non-stop Collaboration

The built-in failover and resiliency of IP Office Server Edition for both real-time calls and voice messaging helps ensure your business never misses a beat.

Capabilities

System Admin Made Simple

The simplified administration of Server Edition sets it apart. With its intuitive web-based interface, system administrators can access accounts for every user on the network, whether for a single site or across 32 locations. In addition, with its centralized licensing, Server Edition makes it easy to expand and deploy applications as you grow.

More Meaningful Meetings

How does Server Edition enable teams to engage in more productive and meaningful ways? Start with built-in “meet-me” audio conferencing, which lets users host their own password-protected conference calls. Launch a conference call on the fly or schedule it in advance and IP Office will automatically notify participants when it’s about to start. Record it. Archive it. Replay it. Anytime, anywhere. Today, of course, effective communication extends beyond voice calls. Add web collaboration to share documents over the easy-to-use Avaya interface. View it from a variety of devices – PCs, Macs, Apple iPad devices – so everyone participates. Convey ideas and make decisions with the same immediacy and engagement you see when everyone’s together in the same room. With Server Edition, there’s no additional hardware or external systems required.

Remote But Never Far Away

Enable remote and home workers to engage with colleagues at the same level as your office workers. Turn their home phone (or any phone) into their office phone with a web browser click and get the same consistent collaboration experience: they’ll stay connected via IM, presence, and directory access. They’ll have full call control, and the ability to manage conference calls (even record them) with a single click. And there’s no PC software to install or maintain. Simple.

Your Desktop, Your Way

Save valuable time at your desk by embedding Avaya communications in popular and frequently used desktop applications such as Microsoft Outlook, Microsoft Lync or salesforce.com. See colleagues’ presence and instant message with them, or simply click to call – all without leaving the app. It saves time and makes for better team and customer engagement.

Rely On Server Edition

Midsize businesses demand solid reliability; IP Office Server Edition delivers. In the event of an outage, IP phones in active calls stay connected
(idle IP phones automatically re-register to an alternate server). Server Edition also backs-up voice messages and greetings in real time. For most businesses, communications and collaboration is mission critical. Rest assured with IP Office Server Edition.

All Your Calls, Any Device

You’ll never miss an office call, no matter where you are. Calls ring simultaneously on your Apple iPhone or Android device, via cellular, WiFi, or 3G/4G networks. The Avaya mobile app lets you call, transfer, hold, and mute your calls; IM with colleagues, see their presence, access corporate contacts, and control conference calls – just like you’re in the office. Deployment’s a snap: users just tap in an email to download, install and configure it.

A New Level of Customer Service

Large enterprises have been using industry-leading Avaya contact center innovations for years. Now midsize businesses can, too – with the simplicity of deployment and user experience your business demands. Customers can contact you in a multitude of ways: voice, email, web chat, text, or fax. Move from a web chat to a voice call, for instance, and all your customer’s information moves with it. It’s an experience that will elevate your customer service, and help drive greater revenue and profitability.

Specifications

Components

Primary Server

• Provides call control, web portal, web collaboration, mobility, IM and presence, messaging, and centralized licensing in a single server
• Runs on an Avaya-provided Linux server or a customer- provided virtualized server

Secondary Server

• Provides same as Primary Server, but provides additional capacity and/or resiliency

Expansion System

• Provides additional capacity at a remote location
• Can be an Avaya-provided Linux server, customer-provided virtualized server, or an IP 500 V2 appliance

System Capacities

• Up to 2,000 users at a single site or across 32 locations
• Up to 512 SIP trunk channels per Primary/Secondary server
• Up to 256 SIP trunk channels per Expansion System
• Trunks with IP 500 V2 – 148 H.323, 240 digital, 208 analog trunks (not simultaneously)
• Up to 150 Voice Messaging ports
• 256 audio conferencing ports per server

Feature Detail

Avaya one-X® Mobile Preferred Application

• Simplified call control – tap to call, tap to conference
• Make calls using cellular, WiFi, or 3G/4G networks
• IM, presence, and directory access keeps you connected
• Single click to administer. Single click for end user to install and configure
• Supported on Android and Apple iOS devices

Conference Features

• 256 party conference bridge per primary or secondary server. (up to 256 parties on a single conference)
• Unique PIN codes helps ensure security for conference calls
• Conference entry/exit tones;
• Web collaboration for document and screen sharing with local and remote participants (requires additional license)
• Conference call recording
• Conference Call control (Available with IP Office Power User and IP Office Office Worker solutions)
• Integrated scheduling application

Avaya Communicator for Web

• Access to collaboration tools from within cloud based applications (SFDC, Office 365 etc)
• Multi-party audio/Video
• IM and Presence
• Text and multimedia messaging
• Content sharing

Avaya one-X Portal for IP Office

• Point and Click call control
• Federated IM and Presence
• Integrated Directory
• Moderator controls for conference calls

Discover more about our services.

CONTACT US

Copyright 2024 Cornerstone Group | All Rights Reserved
  • Home
  • Communication Products/Equipment
  • SIP
  • Hosted Services
  • Hospitality
  • Contact Us
Communications Plus – InterConnect